FAQs

At this stage no preorders or custom orders are available sorry.

• All pieces are handmade and hand painted, so have individual imperfections.

• All pieces are made from porcelain and 22k gold.

• If you miss out I’m sorry!  New collections are released every 12-16 weeks, so please be patient, more are on the way.

• Stock is not held until you reach the payment method section of checkout where it gets checked against store inventory. If the inventory is available, then it is held while you complete the payment. If the inventory has become unavailable, then an error message appears. If a payment fails, then the hold is released until you reach the payment method page again.

• Certain objects need to be mounted in a specific way.  Please check instructions included in the packaging, or watch the instructional videos when active.